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SHIPPING

DELIVERY

UK (MAINLAND), NORTHERN IRELAND and CHANNEL ISLANDS

ORDER VALUE STANDARD
2-3 Working Days
EXPRESS
1-2 Working Days
2nd 1st
£0 – £40
£40 – £100
£100+
£2.99
FREE
FREE
£3.99
£3.99
£3.99
£6.99
£6.99
£6.99

EUROPE ZONE 1

Belgium, France, Germany, Ireland, Luxembourg, Nederlands

ORDER VALUE STANDARD
2 – 7 Working Days
£0 – £25
£25+
£9.99
£19.99

EUROPE ZONE 2

Austria, Czech Republic, Denmark, Finland, Greece, Italy, Poland, Portugal, Spain, Sweden

ORDER VALUE STANDARD
2 – 7 Working Days
£0 – £25
£25+
£9.99
£22.99

EUROPE ZONE 3

Croatia, Slovakia, Slovenia

ORDER VALUE STANDARD
2 – 7 Working Days
£0 – £25
£25+
£9.99
£34.99

EUROPE ZONE 4

Gibralta, Norway, Switzerland

ORDER VALUE STANDARD
2 – 7 Working Days
£0 – £25
£25+
£9.99
£40.99

DELIVERY

Your order may require a signature upon delivery. If you think you may be out, please include instructions for delivery when placing your order in the Delivery Instructions Box at Checkout e.g.  an alternative delivery address e.g. work, family, friend OR leave somewhere safe on your property e.g. garden shed, at back door, in recycling box, outbuilding, garage. This information will help to ensure a speedy delivery of your order! Please note parcels will be left following your instructions at your own risk. KidzCraft does not take any responsibility for any loss of goods once delivered.

UK MAINLAND

  • Standard Delivery – up to 3 working days – FREE on orders over £40 (incl. VAT)
  • Express Delivery – 1 to 2 working days
  • Express Orders received before 2pm will be despatched same day
  • Express Orders received after 2pm will be despatched the following working day
  • Please ensure someone can receive the parcel at the delivery address given as a signature may be needed

NORTHERN IRELAND

  • Standard Delivery – up to 3 working days – FREE on orders over £40 (incl. VAT)
  • Express Delivery – 1 to 2 working days
  • Express Orders received before 2pm will be despatched same day
  • Express Orders received after 2pm will be despatched the following working day
  • Please ensure someone can receive the parcel at the delivery address given as a signature may be needed

CHANNEL ISLANDS

  • Standard Delivery – up to 3 working days – FREE on orders over £40 (incl. VAT)
  • Express Delivery – 1 to 2 working days
  • Express Orders received before 2pm will be despatched same day
  • Express Orders received after 2pm will be despatched the following working day
  • Please ensure someone can receive the parcel at the delivery address given as a signature may be needed
  • VAT exempt

EUROPE

  • Parcels will be sent via International Standard Airmail
  • Standard Delivery – 3 to 7 working days
  • Please ensure someone can receive the parcel at the delivery address given as a signature may be needed
  • Express delivery available upon request, please call or email for quote

B.F.P.O.

  • Orders may be placed for a BFPO delivery with the following terms:
  • Please choose STANDARD DELIVERY
  • All parcels under 2kg will be sent via Royal Mail at our normal Standard Delivery Charge.
  • In circumstances where the parcel is more than 2kg, an additional delivery charge will be necessary and we will contact you to arrange payment.

PLEASE NOTE:

KidzCraft will do everything possible to ensure delivery. However, where delivery failures caused by:

  • A – Customer giving an incorrect address e.g. postcode
  • B – Failure to contact Royal Mail Sorting Office when CARDED which result in the parcel being returned to KidzCraft, the cost of the delivery and return will be deducted from the refund due to the customer.

EXPRESS ORDERS

Express Orders received by 14:00 will be despatched same day.
Express Orders received after 14:00 will be despatched the following working day.